Frequently Asked Questions

Kratom comes from the leaves of Mitragyna speciosa, a tropical tree native to Southeast Asia.

MIT is short for mitragynine, one of the primary naturally occurring alkaloids found in kratom.

Kratom powder is made from ground kratom leaves. Extract products contain a more concentrated level of kratom alkaloids and may be significantly stronger than traditional powder.

These names are commonly used to categorize different kratom varieties and blends. Product characteristics can vary, so always review the individual product description and label.

Kratom is native to Southeast Asia, where the plant has a long history of traditional use.

Kratom may be offered as powder, capsules, tablets, gummies, softgels, liquid shots and drink mixes. Strength and serving information vary by product.

KBomb offers tablets, gummies, capsules, softgels, powders, liquid shots, drink mixes and bundles. Browse the complete KBomb collection.

Powders offer flexibility, while capsules and tablets are convenient and premeasured. Gummies, softgels, shots and drink mixes are alternatives for customers who prefer not to use loose powder.

No. Potency and serving sizes vary significantly between products. Always read the complete product label before use.

Do not combine products unless a qualified healthcare professional has confirmed that it is appropriate for you. Combining products can substantially increase your total mitragynine intake.

Store products sealed in a cool, dry place away from direct sunlight, heat and moisture. Keep all products away from children and pets.

Ingredients and product specifications are listed on the individual product page and packaging. Review the complete label before use, especially if you have allergies or sensitivities.

KBomb products are only available to adults age 21 and older. Age verification may be required.

Kratom may cause serious side effects and can lead to tolerance, dependence or substance use disorder. Consult a qualified healthcare professional before using any kratom product.

Do not combine kratom with alcohol, prescription medications, over-the-counter medications or other substances without consulting a healthcare professional.

Do not use kratom if you are pregnant, nursing, under 21 or have a medical condition without first speaking with a qualified healthcare professional.

No. The FDA has not approved kratom for treating, curing or preventing any medical condition and has warned consumers about risks associated with its use.

Stop using the product and seek immediate medical attention. Call 911 for a medical emergency or Poison Control at 1-800-222-1222 in the United States.

KBomb products are third-party tested for potency and consistency. Available Certificates of Analysis can be reviewed on the Lab Tests page.

A Certificate of Analysis, or COA, is a laboratory report showing test results for a specific product or batch.

Visit the Lab Tests page and match the product or batch information with the details shown on your packaging.

Kratom is a botanical material, so its natural composition may vary. Manufacturing controls and laboratory testing help monitor consistency.

Contact info@kbombkratom.com with the product name and batch or lot number printed on your packaging.

Orders begin processing quickly and may not be changed after submission. Contact KBomb immediately, but changes are not guaranteed.

Confirm that the code is active and that your cart meets its requirements. Some discounts cannot be combined with subscriptions, bundles or other promotions.

Check your inbox, spam and promotions folders. Make sure you are checking the email address used during checkout.

Contact KBomb immediately. Customers are responsible for providing a complete and accurate address, and changes are not guaranteed after an order is submitted.

Email info@kbombkratom.com and include your full name and order number so the support team can assist you faster.

Orders placed before the posted cutoff on business days are generally processed the same day. Orders placed afterward, on weekends or during holidays are processed the next business day.

Orders of $100 or more qualify for free standard shipping with no promotional code required. Review the Shipping Policy for delivery details and restrictions.

USPS Ground Advantage typically takes approximately 3 to 5 business days after the order ships. Carrier delays may affect delivery times.

Carriers occasionally miss scans or delay tracking updates. Your package may still be moving even when the tracking information has not changed.

KBomb does not ship to locations where kratom products are prohibited. Restrictions vary by product and jurisdiction, and restricted orders may be blocked during checkout.

Email info@kbombkratom.com within three days of delivery. Include your order number and clear photos of the damaged product and packaging.

Shipping protection may cover packages that are confirmed lost, stolen or damaged during transit. Additional documentation may be required.

Return or exchange requests must be submitted within 30 days of delivery and meet the eligibility requirements in the complete Return Policy.

One opened product may qualify if at least 50% remains and it is returned in its original packaging. Sealed products may also qualify.

Email info@kbombkratom.com with your order number, delivery date, items being returned and reason for the request.

Return shipping costs are the customer's responsibility and may be deducted from the approved refund. Exchanges may also require a new shipping fee.

Inspection may take 5 to 10 business days after the return is received. Approved refunds may take up to an additional 10 business days to appear.

Subscriptions automatically deliver selected products based on your chosen schedule. Your payment method is charged before each shipment.

Use the same email address used during checkout to access the subscription portal, skip shipments, swap products and update payment information. Review the Subscription Policy for complete details.

The current policy requires at least two subscription orders before cancellation. Eligible subscriptions can be managed through the customer portal.

VIP members earn points from eligible purchases and can redeem them for rewards on future orders. Visit the VIP Rewards page to learn more.

Yes. Retailers interested in carrying KBomb products can submit a wholesale inquiry or email info@kbombkratom.com.